Strategies to Meet the Behavioral Health

Needs of Diverse Populations:

Building Culturally Responsive and

Comprehensive Provider Networks and Interventions

 

 

Facilitator:  Kathy Lazear, University of South Florida

 

Location:  Wraparound Milwaukee site, Milwaukee, WI

 

Date: May 19-20, 2015

 

Duration: 1.5 days

 

Maximum Number of Participants:  50 participants (7-10 grantees/states)

 

Participants: Participants will include small teams that include state agency leaders who make policy and resource decisions, providers who can change practice, CLC coordinators, and leaders of family and youth organizations who are committed to promoting positive change.

 

Description: The purpose of this meeting is to identify effective and best practices as states and communities meet the challenges serving an increasingly diverse population.  Participants attending this working meeting will learn how Wraparound Milwaukee has built, expanded, and maintained their diverse provider network for nearly 20 years.  Through a series of presentations and interactive panels, participants will hear “lessons learned” from the Wraparound Milwaukee team and key provider agencies and get practical, hands-on advice on how to build, maintain, and evaluate the performance of a Provider Network, and deliver effective culturally responsive services.

 

Participants will have an opportunity to engage in discussions about how to operationalize best practices, including integrating these practices into plans, strategies for expansion and sustainability (including contracting practices), building workforce capacity, implementing quality improvement strategies, and meeting CLAS Standards.   Additionally, participants will hear from a panel of providers who are serving ethnic minority youth and youth who are lesbian, gay, bisexual, and transgender (LGBT), effectively focusing on practices that are evidence-based, culturally responsive, community-defined, and/or culturally adapted.

 

Wraparound Milwaukee is a nationally recognized System of Care serving over 1,600 youth with serious emotional and behavioral health needs and their families annually.  A cornerstone for the success of Wraparound Milwaukee has been the development of an array of over 70 services provided by an organized network of over 160 community agencies providing behavioral health and supportive services to families.  Operating on a managed-care, fee-for-service platform, Wraparound Milwaukee has been able to highly individualize the provision of care through its expanded service array while also attracting culturally and ethnically diverse providers from the Milwaukee community to deliver those services.

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